Automated customer communication for local businesses.

We build automated customer communication systems for local businesses — instant lead follow-up, missed call text-backs, appointment reminders, and review requests. All running 24/7 without extra staff.

What we automate

Each system is built to handle the routine customer conversations your team doesn't have time for — so the leads that already came in actually get answered.

Lead follow-up

Instant reply to every web inquiry

When a prospect fills out your contact form, they get a personalized acknowledgment in under a minute and you get a tagged summary in your inbox.

Missed call text-back

Never lose a missed call

If a call goes unanswered, the caller automatically gets a text within seconds — so they don't dial the next company on the list.

Appointment reminders

Cut no-shows on autopilot

Booked customers get confirmation, 24-hour reminders, and follow-ups without anyone on your team picking up the phone.

Review requests

Turn happy customers into reviews

A few days after the job, the customer gets a friendly request with a direct Google review link — and a gentle reminder if they don't act.

Where we work

We're based in Orange County, NY and work primarily with home-services businesses in the area.

Service area: Orange County, NY — Middletown, Otisville, Goshen, and surrounding towns.

Get in touch

Want to see how this would work for your business? Reach out — or try the live demo and watch the system reply to you in real time.

Email
support@orangecountyautomation.net

Best for inquiries, quotes, and onboarding questions.

Phone & SMS
(845) 899-0122

Call or text — text replies are handled by our own automation, so you'll see exactly what your customers would see.